Standard Features
Standard IP phones come equipped with essential features like call forwarding and voicemail, ensuring efficient communication within businesses while integrating seamlessly with office systems.
Incoming Call
Call Forwarding
Redirect an incoming call to a mobile or other telephone number if the called party is unavailable.
Call Pickup
Users in the same pickup group can pick up no-answering calls of other extensions without running to the ringing phones.
Call Routing
Call routing efficiently directs calls, enabling you to customize availability and destinations for each extension.
Call Parking
A phone call with a parking extension number, placing it on hold to be answered on a softphone or any other phone in the office.
Caller ID
Caller ID shows the caller's info on compatible phones, transmitted between the first and second rings.
Dial by Name
The callers can dial the name of an extension to connect to the corresponding extension.
DND
(Do Not Disturb) Activate DND to block all calls. When enabled, the extension becomes unavailable, and calls are redirected to the set destination.
Follow Me
Allow users to route incoming calls to multiple phones in a specified order, creating a unique call flow and failover for their extension.
Ring Group
Group extensions in a ring so that callers reach all available extensions simultaneously or sequentially.
Call Waiting
This feature enables users to receive a second call while on the phone, putting the first caller on hold.
Call Waiting
This feature lets extension users answer important calls while on the phone. The first caller is put on hold during the switch.
Queue
Inbound calls to Sales and Customer Service will queue until an extension is free, eliminating hold times. Calls will ring through as soon as available.
Time Conditions
Time Conditions let you route calls based on the time of day and control phone line availability. Switch between conditions by dialing the feature code on your keypad.
DID
(Direct Inward Dialing) DID numbers allow callers to dial directly to specific extensions.
Outgoing Call
Speed Dial
A short number that allows fast dialing of frequently used numbers. You can place a call by pressing a reduced number of keys without having to look up his/her phone number.
Music on Hold
Callers can listen to music while on hold. Simply upload a .wav or .gsm file to your IPPBX to set the on-hold music for your business.
Blind Transfer
An unsupervised transfer (cold transfer) sends a call without notifying the recipient, using the phone's transfer key or IPPBX code.
Callback
The callback feature hangs up and reconnects callers, directing them to the desired destination and reducing costs for remote mobile users.
DOD
(Direct Outward Dialing) DOD displays caller IDs for extensions during outbound calls. You can link one DOD number to one or multiple extensions, helping callers identify the source.
Attended Transfer
Transfer a call after notifying the party; it connects only if they answer. This is a consult transfer.
Emergency Number
The emergency number feature allows calls to go through a trunk at any time and triggers a notification.
BLF Support
BLF, or Busy Lamp Field, is an essential feature on IP phones that shows the real-time status of other extensions connected to your PBX.
