Complete Call Center Services & Solutions for Businesses in Pakistan

Set Up Your Complete Call Center with Experts You Can Trust Looking to start or upgrade your call center? Whether you’re a startup, real estate office, e-commerce store, or established business — we offer complete call center services in Pakistan including VoIP setup, IP phones, IP PBX systems, and full call management solutions.

✅ Affordable Pricing | ✅ Expert Support | ✅  Urdu Support Available

Our Call Center Services

Complete Call Center Setup

  • Cloud & On-Premise IP PBX systems

  • VoIP setup and SIP trunking

  • Business-grade IP phones

  • Reliable and fast connections

  • Easy to scale as you grow

  • Local support available

Smart Call Management

  • IVR (Interactive Voice Response)

  • Auto attendants for faster routing

  • Call recording

  • Live call monitoring

  • Auto dialers & predictive dialers

  • Call queue management

Team Performance Tools

  • Multi-agent dashboard

  • Real-time analytics

  • Agent performance tracking

  • Easy role and access control

  • Quick call summaries

  • Shift and break monitoring

Customer Communication Made Easy

  • WhatsApp integration

  • SMS and email support

  • Unified communication panel

  • Quick message templates

  • Multi-channel ticket handling

  • Conversation history tracking

CRM & ERP Integration

  • Connect with your CRM system

  • ERP system compatibility

  • Auto customer details popup

  • Call notes linked to contacts

  • Order & case tracking

  • Seamless workflow across tools

Security & Support System

  • End-to-end data security

  • Encrypted call records

  • Role-based access control

  • Multi-language support

  • Customer ticketing system

  • 24/7 local technical support

Hear Directly from Our Happy Clients

We hired a company for call center solutions & honestly, they made our customer support so much better. The team was trained, polite, and always on time. Their call center services helped us deal with high call volume during peak hours.

Islamabad Diagnosis Center IDC

Call center solutions were new to us, but the company guided us step by step. They set up everything and even helped train our team. This made our process smooth and our clients are more satisfied now.

Shahzad Textiles Designation

FAQS

Jee bilkul. Hum chhoti team ke liye bhi complete call center setup provide karte hain — chahay 2 agents hon ya 200. Aapko sirf internet connection aur laptops chahiye. Baqi sab hum manage karte hain: VoIP setup, call routing, IP phones, aur agent dashboard.

Hamari call center services PTCL, Nayatel, StormFiber, aur Fiberlink sab par chalti hain. Agar aapka internet stable hai, tou aapka VoIP system bilkul smooth kaam karega. Hum pehlay testing bhi karwa detay hain.

Jee haan, hamara complete call center system aapko incoming aur outgoing calls dono ka setup deta hai. Hum aapke liye DID numbers, extensions, aur outbound dialer configure kar detay hain — local ya international calling dono possible hai.

Bilkul nahi. Aapko koi technical background nahi chahiye. Hamari team aapko installation, training aur support sab kuch provide karti hai. 

Jee haan. Hamara VoIP system mobile apps aur desktop software dono ke through kaam karta hai. Aap kisi bhi jagah se apne agents ko monitor kar sakte hain, calls receive/send kar sakte hain — bilkul smart office system ki tarah.

Jee haan. Aapko call recording, agent performance reports, dashboard aur CRM integration jesi services bhi milti hain. Ye sab included hain hamare business communication solution mein.

Jee zaroor! Aap humein WhatsApp pe message karein, hum aapko poora demo aur pricing details bhej dein ge. Support Urdu ya English dono mein available hai.

Let's Connect & Grow Together​ Built Your Own Call Center!

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