Complete Call Center Solutions for Every Business- 24/7

“Affordable, Scalable, Locally Supported in Pakistan.”

Set Up Your Complete Call Center with Experts You Can Trust Looking to start or upgrade your call center? Whether you’re a startup, real estate office, e-commerce store, or established business — we offer complete call center services in Pakistan including VoIP setup, IP phones, IP PBX systems, and full call management solutions.

ippbx.com.pk

About Us

(ippbx.com.pk) is a trusted provider of call center & business communication solutions in Pakistan. We help companies set up &  manage reliable systems with services that include VoIP setup, IP PBX installations, IP phones, CRM integration, and call management tools. Our focus is on making communication easier, faster, and more affordable for businesses of all sizes—from startups to established enterprises. With a team of experts, local support, and scalable technology, we ensure our clients stay connected with their customers and grow with confidence.

Our Call Center Services

Complete Call Center Setup

Complete Call Center Setup

  • Cloud & On-Premise IP PBX systems

  • VoIP setup and SIP trunking

  • Business-grade IP phones

  • Reliable and fast connections

  • Easy to scale as you grow

  • Local support available

Smart Call Management

Smart Call Management

  • IVR (Interactive Voice Response)

  • Auto attendants for faster routing

  • Call recording

  • Live call monitoring

  • Auto dialers & predictive dialers

  • Call queue management

Gemini_Generated_Image_67ex8r67ex8r67ex.png

Team Performance Tools

  • Multi-agent dashboard

  • Real-time analytics

  • Agent performance tracking

  • Easy role and access control

  • Quick call summaries

  • Shift and break monitoring

Customer Communication Made Easy

Customer Communication Made Easy

  • WhatsApp integration

  • SMS and email support

  • Unified communication panel

  • Quick message templates

  • Multi-channel ticket handling

  • Conversation history tracking

CRM & ERP Integration

CRM & ERP Integration

  • Connect with your CRM system

  • ERP system compatibility

  • Auto customer details popup

  • Call notes linked to contacts

  • Order & case tracking

  • Seamless workflow across tools

Security

Security & Support System

  • End-to-end data security

  • Encrypted call records

  • Role-based access control

  • Multi-language support

  • Customer ticketing system

  • 24/7 local technical support

Voice of our Happy Clients

We hired a company for call center solutions & honestly, they made our customer support so much better. The team was trained, polite, and always on time. Their call center services helped us deal with high call volume during peak hours.

Islamabad Diagnosis Center IDC

Call center solutions were new to us, but the company guided us step by step. They set up everything and even helped train our team. This made our process smooth and our clients are more satisfied now.

Shahzad Textiles Designation

We were looking for an affordable call center solution in Pakistan that also offered scalable IP PBX integration. IPPBX delivered—fast setup, mobile access, CRM integration, and 24/7 local support. Highly recommended for startups!

Style textile Management

Thanks to IPPBX, our diagnostic center now runs on a reliable VoIP and IP PBX system. They managed the full installation process professionally and ensured everything was ready without delays. Our patients experience shorter waiting times, clearer calls, and quicker support.

Punjab University Management

They handled the complete installation of our VoIP and IP PBX system, and the difference has been remarkable. Patients can now connect with our support team quickly, calls are crystal clear, and managing multiple inquiries has never been easier. Their team guided us from setup to staff training, and their 24/7 support ensures our communication always runs smoothly

Advance diagnostic center (ADC) Designation

Frequently Asked Questions ( FAQS )

IPPBX provides complete call center and business communication solutions in Pakistan, including cloud & on-premise IP PBX systems, VoIP setup, SIP trunking, IP phones, call management tools, CRM integration, and more.

We support both: whether you need setup for just a few agents or for 200+, we offer scalable solutions suitable for small offices to large call centers.

Yes. IPPBX setups include both incoming and outgoing call handling. We can provide features like DID (direct inward dialing), extensions, and outbound dialers.

No. Our team handles installation, configuration, training, and support. You'll receive user-friendly tools (dashboards, mobile apps) so minimal technical knowledge is needed.

Yes. IPPBX supports remote access via mobile apps and desktop clients, so you can monitor, manage, receive or send calls even when you are away from the office.

Yes. Features include call recording, live call monitoring, agent performance reporting, dashboards, and CRM integration.

Prices vary depending on your requirements (number of agents, hardware, features needed). You can contact us via phone, email, or fill in a request form for a custom quote.

We are based in Lahore, Pakistan.
Phone: +92 (0)42-3455-1281 / +92 (0)330-6246232
Email: [email protected]

Let's Connect & Grow Together​ Built Your Own Call Center!